Pledge of Performance

In line with our primary Guiding Principle, Client First, Bouchard Insurance is proud to be recognized as a Trusted Choice agency.

Trusted Choice agencies are insurance and financial services firms whose access to multiple companies and commitment to quality service enable us to offer our clients competitive pricing, a broad choice of products and unparalleled advocacy.

As a Trusted Choice agency, we are dedicated to you and are committed to treating you as a person, not a policy. This commitment means we will:

• Work with you to identify the insurance and financial services that are right for you, your family or your business and use our access to multiple companies to deliver those products.
   
• Guide you through the claims process for a prompt and fair resolution of your claim.
   
• Explain the coverages and options available to you through our agency, at your request.
   
• Return your phone calls and e-mails promptly and respond to your requests in a timely manner.
   
• Use our experience and multiple company relationships to customize your coverage as needed, and help you solve problems related to your coverage or account.
   
• Commit our staff to continuing education so they may be more knowledgeable in serving you.
   
• Treat you with respect and courtesy, and conduct all of our business in an ethical manner.