Dear Clients and Future Clients of Bouchard Insurance,

Having someone to look out for your best interest is beyond comforting. It provides confidence to achieve greatness. At Bouchard Insurance, “Client First” is more than a statement, it is our purpose. We know that putting the needs of our clients ahead of our own will provide support and security that will allow our clients to focus on what matters in their lives.

This is not a statement about providing great customer service. Every business today touts great customer service, yet customer service collectively has never been worse. The definition of great customer service has become fuzzy and is certainly open to interpretation. “Client First” is not fuzzy! There is no room for interpretation or misunderstanding; our clients’ needs come before our own, period.

The “Client First” purpose does not end with our clients. The needs of the employees of Bouchard Insurance come before the needs of the organization. The needs of our fellow coworkers come before our own needs. The “Me Second” mentality of Bouchard employees supports and promotes our “Client First” purpose and has created a workplace that is recognized year after year as one of the Best Places to Work by multiple regional and state publications.

If you feel as though your needs are not being met in your current relationship, I invite you to experience the “Client First” difference at Bouchard Insurance. I also welcome you to share your “Client First” experiences with me. Tell me how you or your company has adopted a “Me Second” mentality that has created a profound result in your company or personal life. I can be reached at .

Regards,

Doug Bishop
CEO